Posts Tagged ‘IT management’
The Taxonomy of IT Part 5 – Genus and Species
As the last (do I hear applause?) installment in this five part series on the Taxonomy of IT, we have a bit of cleanup to do. There are two remaining “levels” of classification (Genus and Species), but there is also a need to summarize this whole extravaganza into some meaningful summary. Read More »
King Philip Came Over For Good Steak: The Taxonomy of IT PT 3
IT’s Kingdom Classification- Class
In Part1 and Part2, I have begun to map the classification of IT using the biological taxonomy framework. Each of the first two articles identified the top levels of IT classification. The Class level is the last of the major distinctions, and begins to show us where our services and value statements will have the greatest impact. Read More »
King Philip Came Over For Good Steak: IT’s Kingdom Classification
The Taxonomy of IT – Part 1
Do you remember from high school, how we were all taught to classify biology via the old adage: “King Philip Came Over For Good Steak?” The adage allowed us daydreaming students to remember the 7 layers of classification, which were Kingdom, Phylum, Class, Order, Family, Genus and Species. Since this is a new year, and hopefully a year of tremendous technological advances in the world of IT, I thought it would be appropriate to apply this classification to IT. Besides, the only way to look forward to new IT “species” is to fully understand what we have today, is it not? Read More »
Quality of Experience Management: The (Next) Holy Grail of IT Management- PT 1
By Michael Halperin
So there’s a problem in your IT infrastructure. Maybe a server crashed. Maybe a firewall just went down. Maybe a network segment is completely jammed up with traffic. Or it could simply be a maintenance window to reconfigure a device. The list of potential events is endless. But they all lead to one question: Read More »
